asiajili Privacy Policy

asiajili ("asiajili," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the asiajili online gaming platform, accessible at asiajili.org (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information when you access or use the Platform, including when you register an account, make deposits or withdrawals, participate in games, or contact our support team.

This Policy applies to all registered players, visitors, and any individual who interacts with the asiajili Platform in any capacity. By accessing the Platform or creating an asiajili account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions, which govern your use of the asiajili Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

asiajili collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)
• Username and encrypted password
• Government-issued identification documents (e.g., Philippine passport, driver's license, SSS/UMID card) submitted during KYC verification

• Payment method details (e.g., GCash account number, PayMaya account, BPI/BDO/Metrobank account details — stored only to the extent necessary for transaction processing and verification)
• Deposit and withdrawal transaction history
• Account balance information
• Bonus and promotional credit history

• Game participation history, including games played, stakes, and outcomes
• Session duration and frequency of play
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests)

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Unique device identifiers
• Log data, including access times, pages visited, and error reports

• Records of communications with asiajili customer support, including live chat transcripts and email correspondence
• Feedback and survey responses submitted voluntarily

asiajili collects personal data through the following means:

• Directly from you: When you register an account on the asiajili Platform, complete identity verification, make deposits or withdrawals, contact our support team, or participate in promotions.
• Automatically: When you access and use the Platform, we automatically collect technical and device data through cookies, web beacons, and similar tracking technologies. See Section 7 for more details on our cookie practices.
• From third parties: We may receive data from payment processors (such as GCash, PayMaya, and banking partners) to verify transactions, and from identity verification service providers to assist with KYC compliance.

asiajili uses the personal data we collect for the following purposes:

asiajili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise required by applicable law.

asiajili processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations to you under the Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC/AML requirements and responsible gaming obligations.
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and improving our services, where such interests are not overridden by your rights.
• Consent: Where we rely on your consent to process your data (e.g., for marketing communications), you may withdraw that consent at any time by contacting our support team or updating your account preferences.

asiajili does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, and other banking partners), identity verification providers, cloud hosting providers, and customer support technology providers. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection requirements.

asiajili may disclose your personal data to relevant regulatory authorities, law enforcement agencies, or other government bodies where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required for AML compliance and responsible gaming regulatory reporting.

In the event of a merger, acquisition, restructuring, or sale of all or part of asiajili's business, your personal data may be transferred to the relevant successor entity. We will notify you of any such transfer and any changes to this Privacy Policy that may result from it.

The asiajili Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze platform usage. A cookie is a small text file placed on your device when you visit the Platform.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling essential cookies may prevent you from accessing certain features of the asiajili Platform, including secure login. Refer to your browser's help documentation for instructions on managing cookie settings.

asiajili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting obligations.

As a general principle, asiajili retains account and transaction data for a minimum of five (5) years following account closure, in accordance with applicable AML and financial record-keeping requirements. Gaming activity data and communications records are retained for a minimum of three (3) years.

Where you have requested account closure and there are no outstanding legal or regulatory obligations requiring continued retention, asiajili will securely delete or anonymize your personal data within a reasonable timeframe following the expiry of the applicable retention period.

asiajili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the asiajili Platform.
• Encrypted storage of sensitive personal and financial data on secured servers with strict access controls.
• Role-based access controls ensuring that only authorized asiajili personnel with a legitimate operational need can access player data.
• Regular security audits and vulnerability assessments of Platform infrastructure and systems.
• Multi-factor authentication options available to players to further secure their asiajili accounts.
• Incident response procedures to detect, investigate, and respond to data security incidents promptly.

While asiajili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your asiajili login credentials. If you suspect that your account has been compromised, please contact our support team immediately.

As a player on the asiajili Platform, you have the following rights with respect to your personal data, subject to applicable law:

• Right of Access: You have the right to request a copy of the personal data asiajili holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account information directly through your asiajili account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, such as while a dispute regarding its accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, subject to applicable law.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the asiajili support team. We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

The asiajili Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. asiajili does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor in your care has registered on the asiajili Platform or provided us with personal data, please contact our support team immediately so that we can take appropriate action.

The asiajili Platform may contain links to third-party websites or services for informational purposes. asiajili is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to the asiajili Platform and the personal data we collect in connection with it.

asiajili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Where changes are material, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. Your continued use of the asiajili Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of how we protect your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way asiajili handles your personal data, please do not hesitate to reach out to our support team. We are available 24 hours a day, 7 days a week via live chat on the Platform.

You may also contact us by email at: [email protected]

When submitting a privacy-related request, please include your registered username and a clear description of your query so we can assist you as efficiently as possible.